Survey – NDIS Review

NDIS Review

PAA is preparing a submission to the NDIS Review and we want to hear from you.

The NDIS Review will look at the design, operations and sustainability of the NDIS. It will also look at ways to make the market and workforce more responsive, supportive and sustainable.

Make your voice heard by completing our short survey. Your feedback will be anonymous and will help us make the NDIS easier to navigate for providers and participants.

Please complete the survey before Friday 6 January 2023.

1. What are your three main problems or concerns with NDIS as a pedorthist supporting NDIS participants?

2. How do these three main problems affect you and/or others?

3. What do you think are possible solutions to these problems?

4. What parts of the NDIS are working well for you?

5. Do you have specific examples of a negative or positive experience that you can share with us? Case studies are extremely useful to help us show how issues are affecting people in real life. Please provide de-identified information only.

6. How long have you been providing pedorthic services to NDIS participants?

Less than 1 year

2 to 3 years

4 to 6 years

7 or more years

7. How would you describe your primary place of work?

Sole Practitioner (I work for myself)

Small Provider (5 or less pedorthic staff)

Medium Provider (6 to 10 pedorthic staff)

Large Provider (11 or more pedorthic staff)

8. If there was a reduction in the NDIS fee payable for pedorthic services, how likely is it that you/your employer would stop providing services under the NDIS scheme?

Very (you would actively consider this)

Possibly (you would consider it but wouldn't take steps just yet)

Unlikely

Not at all likely

Unsure

9. In the past 12 months have you experienced stress or burnout that is a result of providing NDIS services? (if you are feeling stressed or overwhelmed contact Lifelin on 13 11 14)

Yes

Unsure

10. Thinking about your workload providing NDIS services, how often have you had to make any of the following changes to your practice?

	Very often	Often	Sometimes	Rarely	Never
Not accept a new client due to workload
Not accept a new client due to stress/burnout
Not accept a new client due client complexity (i.e. client had complex needs that could not be accommodated within funded supports)
Not provide the full range of service to a client due to workload
Not provide the full range of service to a client due to stress/burnout
Not provide the full range of service to a client due to lack of funded hours

11. Do you provide additional unfunded services to clients? (i.e. service is not funded in client's plan and/or not funded sufficiently to meet client's needs).

Yes

Unsure

If yes, please estimate how many additional unfunded minutes/hours you spend on average per client each week.

12. Thinking about any unfunded time spent supporting clients, what does this involve? Please specify from these suggestions and/or enter your own: writing reports, assisting with other advocacy to access the NDIS/other supports, liasing with support coordinators or NDIA staff.

13. What are your biggest issues when dealing with NDIA staff?

14. Approximately what proportion of clients you work with have packages that do not address their pedorthic needs? (E.g. the client needs more support than what their funding package allows for)

15. What sort of guidance or support would you like more of from NDIA?

First Nations

PAA acknowledges the traditional owners of country throughout Australia and their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and future.

PO Box 349
Dee Why
NSW, 2099
Australia

1300 734 644

info@pedorthics.org.au

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